Privacy Policy

1. Introduction

Trout Software SAS ("Trout Software," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website trout.software and use our products and services.

2. Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, company name, and phone number when you request a demo, download resources, or contact us.
• Usage data: Information about how you interact with our website, including pages visited, time spent, and referral sources.
• Device information: Browser type, operating system, and IP address collected automatically through cookies and similar technologies.

3. How We Use Your Information

• To respond to your inquiries and provide customer support
• To send you requested product information and resources
• To improve our website, products, and services
• To send marketing communications (with your consent)
• To comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. We may also disclose information when required by law or to protect our rights.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

6. Cookies

Our website uses cookies and similar tracking technologies to analyze website traffic and improve your experience. You can control cookie preferences through your browser settings. Essential cookies required for website functionality cannot be disabled.

7. Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@trout.software.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at: privacy@trout.software

Trout Software SAS
Lyon, France